BE
Bertus E

1 reviews | Active since Mar 2020

20 Nov 2023, 10:55

No private bankers

Beem emailing my "private banker" for weeks on end, beem phoning but not allowed to talk to her. Useless.....move to Capitec

0
Replies (3)
Standard Bank
Standard Bank's reply20 Nov 2023, 11:01
Official
Hi Bertus

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply20 Nov 2023, 15:11
Official
Dear Bertus

We will flag this matter with our team and we will be in touch with further feedback.

Sorry for the inconvenience.

Thank you


Kindest regards, Standard Bank Hello Peter Team*** 

Standard Bank
Standard Bank's reply21 Nov 2023, 14:12
Official
Hi Bertus

We hope you're well.  We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.  In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank social media Team***