1 reviews | Active since Jun 2016

06 Oct 2017, 11:04

No Prestige Client Care

I am a prestige banker with Standard Bank and the contact thats allocated to assist with any of my queries, never assists.

This is unacceptable.

I have a very busy schedule and due to the fact that I never get assistance from my "prestige banker", I have to go into the bank and address the issues myself.

I do not know why Standard Bank has this service because it has never helped me! Very poor service on your behalf Standard Bank!

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Replies (2)
Standard Bank
Standard Bank's reply06 Oct 2017, 11:23
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply12 Oct 2017, 07:55
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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