No payment holiday by Standard Bank for clients under debt review

I have been a client of Standard Bank for 20 plus years. Never missed a payment on any of my accounts and in turn received the service I desired from Standard Bank. Fell on some hard times and placed myself under debt review before I would start missing payments. Since the debt review has been in place I again kept to the payment schedule and did not miss a single payment.

As most of the country has fallen on hard times with the lockdown, I too had to take major salary cuts for two months. I communicated this to Standard Bank through my debt councilors and personally. There were no clear responses at all, but I managed to start my full payments again at the end of June. However, Standard bank has since Friday 03 July 2020, has terminated 3 of my accounts from debt review and placed them with attorneys for collection without a single piece of correspondence to me nor my debt councillors. I understand that Standard bank is in their legal right, however I do not understand the logic of trying squeeze a loyal client into a corner or not being able to meet these new obligations when the debt review process could have been continued from June and missed payments could have been worked back...Dear Standard Bank, being in debt review is not shameful however your treatment of us in debt review is harsh and shameless seen as we had no choice but to loose income during the lock down as ordered by our president when the country was placed into a state of National disaster....may some form of understanding prevail in these tough times. Please note that I want to pay my debt and placing me into a situation that makes meeting these obligations impossible makes no sense for you as a business or myself as somebody who has recognised that I am over indebted and trying to make things right.