No payment confirmation

<p>Good day,</p> <p> </p> <p>Recently I have been having issues with the Standard Bank Internet Banking system whereby I request the system to send payment confimations to my email however it is not sending them.</p> <p>When I called the call center they said I will be charged if they draft one for me!!!! and I am calling becuase thier system isnt sending me the confirmation.</p> <p> </p> <p>When I called I ccouldnt be assisted with my issue which was very diappointing.</p> <p> </p> <p>It is very sad that I am paying for service which I am not getting!!!!!!!!!!!!!!!!</p>