NO PAYMENT CLAIM REASONS NOT ACCEPTABLE

Due to thermal shock kitchen tiles popped. Thursday 04 June temperature still mild, Friday morning -5%.<br> <br> Report it immediately, due to the high risk and inconvenience. Tiles popped in the middle of the kitchen right in front of the oven. <br> <br> Assessor visit premises on the Tuesday 09 June and explained that it is not commonly know but at the edges against the walls a gap should have been left and filled with a foam not with grouting.<br> <br> I have phoned Megan almost every day but was told on more than one occasions that case is still with management for a decision as they do not normally pay-out for this but the assessor did wrote a motivation for assistance.<br> <br> On Monday 15 June I was told by Megan that there is a problem due to bad workmanship, Assessor could not find any plastic spacers, which were supposed to be between the tiles. These tiles had been laid with a gap of 3 mm and the tile spacers had been removed after 24 hours as per professionals. So to expect to fine plastic spacers after 5 years - that will be BAD BAD WORKMANSHIP.<br> <br> It is just a petty that when you actually signed for the insurance, they don't inform you about all the <br> <br> NO PAYMENT DISCLOSURES.<br>