NM
Neo M

1 reviews | Active since May 2020

17 Dec 2024, 14:49

No order and no help

The Rosebank branch is the worst , the slowest service youll ever , waited almost 2 hours just to collect card , in the branch there is no one to even ask what is happening , you need to go to the front desk where people in line will get angry as it seems youre being assisted first but youre already in thw waiting area not knowing what is happening aa tge waiting time is toooo long ,

0
Replies (1)
Standard Bank
Standard Bank's reply17 Dec 2024, 14:52
Official
Dear Neo, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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