MM
Musa M
1 reviews | Active since Nov 2019
07 Jun 2024, 13:09
No option to speak to agent on watsup no toll free number
I'm a standard bank account holder for more than 15yrs, I've been to more than 5 branches they can't assist me to download app, so I used to use *120*2345# to transfare money since it's also safe now it's giving problem after the lady at jabulani mall change my card can I need help I want to send money it's agent standard bank don't have toll free number to call them they watsup don't have option to speak to agent call me to solve the problem
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
07 Jun 2024, 13:41Good day Musa
Thank you for taking our call.
We have sent your matter to our solutions teams for assistance.
We will call you again once the matter has been resolved.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have sent your matter to our solutions teams for assistance.
We will call you again once the matter has been resolved.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Jun 2024, 13:41
Official
Good day Musa
Thank you for taking our call.
We have sent your matter to our solutions teams for assistance.
We will call you again once the matter has been resolved.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have sent your matter to our solutions teams for assistance.
We will call you again once the matter has been resolved.
Kind regards
Standard Bank Hello Peter Team
***
MM
Musa M's updateReviewer Update
08 Jun 2024, 10:22After a phone call giving empty promise still no assist and it's agent poor service
MM
Musa M's update08 Jun 2024, 10:22
Reviewer Update
After a phone call giving empty promise still no assist and it's agent poor service
Standard Bank's replyOfficial
08 Jun 2024, 10:30Good day Musa
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jun 2024, 10:30
Official
Good day Musa
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
MM
Musa M's updateReviewer Update
08 Jun 2024, 14:14Can you please call me now
MM
Musa M's update08 Jun 2024, 14:14
Reviewer Update
Can you please call me now
Standard Bank's replyOfficial
08 Jun 2024, 16:26Good day
Kindly note we have made an attempt to reach you, no worries we will try to reach you again.
Kind regards
Standard Bank Hello Peter Team
***
Kindly note we have made an attempt to reach you, no worries we will try to reach you again.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jun 2024, 16:26
Official
Good day
Kindly note we have made an attempt to reach you, no worries we will try to reach you again.
Kind regards
Standard Bank Hello Peter Team
***
Kindly note we have made an attempt to reach you, no worries we will try to reach you again.
Kind regards
Standard Bank Hello Peter Team
***