1 reviews | Active since Nov 2013
No one willing to assist me then?!
So i've been trying to open an account with you guys but it seems like Standard Bank isn't interested in making a new client?!<br> How long does it take to open an account? It's been over a month and i still don't one...<br> <br> At some point about 3 weeks ago I was getting called every day asking for various documents...but after i provide them it's complete silence. Until a few days or weeks later i get another call asking for different/additional documents.<br> <br> The most recent call i got was from some manager, saying that i need to physically take my documents into a branch for FICA purposes - of which i did. But one full week later i still haven't heard anything from anyone. <br> <br> Do you not want my business? Should i rather open an account with Capitec? <br> Standard comes highly recommended by friends, but quite frankly I'm getting concerned. If customer service is so bad BEFORE i'm even your client, should i really want to become one? <br> <br> The answer is yes - but seriously please contact me and let me know what's taking so long?!?!?!
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
