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1 reviews | Active since Nov 2019

04 Aug 2021, 05:38

No one will call me about my account

I took out a loan of R76 800 on the 17th of Feb. Since then I have paid R14908.92 into that account. So I should owe R61 891.08 + sum interest. But for no valid reason, my account has been moved over to MacRoberts Attorneys and my amount still due is R73 000. I have spent so much time and airtime thus money trying to solve this problem. Why would you move my account over without even notifying me once? How can you say I have only paid R2000? THIS IS TO INFORM STANDARD BANK I WILL NOT PAY A CENT INTO THIS ACCOUNT UNTIL THIS IS RECTIFIED CORRECTLY. I AM BEING ****** BLIND HERE!! SOMEONE NEEDS TO CONTACT ME ABOUT THIS ASAP!

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Replies (2)
Standard Bank
Standard Bank's reply04 Aug 2021, 23:48
Official
Standard Bank
Standard Bank's reply04 Aug 2021, 23:49
Official
 Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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