JC
James C
1 reviews | Active since Sept 2014
13 Sept 2015, 10:11
No one responds to my requests for help
My SMS alerts have recently stopped working - and I have no idea why. I have sent a secure message via Internet banking asking why and I have emailed in asking why. 2+ weeks and still no response from either one. Not a \we're looking into it"";Standard Bank's total indifference really irks me."""
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Standard Bank's replyOfficial
14 Sept 2015, 14:43Hello campbjames11,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply14 Sept 2015, 14:43
Official
Hello campbjames11,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***