MQ
Melanie Q

1 reviews | Active since Jul 2015

15 Jul 2015, 11:57

No one knows who my account was handed over to !!!

I called standard bank business banking today to find out about applying for car finance. When I opened my account in Jan 2015 my personal banker was Thato Molebatsi. I believe he has since left and I'm appauled that no one there knows who is now responsible for my account. And whats more, one can NEVER get through to the |Sandton branch!! Completely inefficient service!!! Does Std bank not want my business!!!??? I will go elsewhere! Ref no for my call today is ***5.<br>

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Replies (1)
Standard Bank
Standard Bank's reply15 Jul 2015, 14:57
Official
Hello DulceLittleboy,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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