LN
Lutendo N
1 reviews | Active since Oct 2016
20 Jul 2022, 06:44
No one is helping me to activate sim card
Good Morning I received a standard bank sim card last week friday and i followed all instructions to activate the sim.. And tried so many times and i end up emailing *** and resonded with the same instructions that i followed many times didn't help me at all they even close it.. Still today my sim is not working.. My question who will help me to get my sim activated? No one came back to me
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
20 Jul 2022, 08:04Good Morning Lutendo
Thank you for alerting us to this.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jul 2022, 08:04
Official
Good Morning Lutendo
Thank you for alerting us to this.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
LN
Lutendo N's updateReviewer Update
22 Jul 2022, 08:49My sim card still not working..
LN
Lutendo N's update22 Jul 2022, 08:49
Reviewer Update
My sim card still not working..
Standard Bank's replyOfficial
22 Jul 2022, 10:02Good Morning Lutendo
Our sincere apologies for the delay. We will follow up with our team.
We will keep be in touch with further feedback.
Have a great day
Kindest regards
Standard Bank Hello Peter Team
***
Our sincere apologies for the delay. We will follow up with our team.
We will keep be in touch with further feedback.
Have a great day
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jul 2022, 10:02
Official
Good Morning Lutendo
Our sincere apologies for the delay. We will follow up with our team.
We will keep be in touch with further feedback.
Have a great day
Kindest regards
Standard Bank Hello Peter Team
***
Our sincere apologies for the delay. We will follow up with our team.
We will keep be in touch with further feedback.
Have a great day
Kindest regards
Standard Bank Hello Peter Team
***
LN
Lutendo N's updateReviewer Update
27 Jul 2022, 06:38Still my sim not yet active... No one is coming back to me and give me feedback
LN
Lutendo N's update27 Jul 2022, 06:38
Reviewer Update
Still my sim not yet active... No one is coming back to me and give me feedback
Standard Bank's replyOfficial
27 Jul 2022, 07:44Good morning, Lutendo
We apologize to hear that you have not yet been contacted.
We will look into the matter and request feedback is communicated to you.
Kindly look out for a call from our team
Regards
Standard Bank Help Centre ***
We apologize to hear that you have not yet been contacted.
We will look into the matter and request feedback is communicated to you.
Kindly look out for a call from our team
Regards
Standard Bank Help Centre ***
Standard Bank's reply27 Jul 2022, 07:44
Official
Good morning, Lutendo
We apologize to hear that you have not yet been contacted.
We will look into the matter and request feedback is communicated to you.
Kindly look out for a call from our team
Regards
Standard Bank Help Centre ***
We apologize to hear that you have not yet been contacted.
We will look into the matter and request feedback is communicated to you.
Kindly look out for a call from our team
Regards
Standard Bank Help Centre ***
LN
Lutendo N's updateReviewer Update
28 Jul 2022, 18:27Thank you!! It's now Active I am a happy customer now...
LN
Lutendo N's update28 Jul 2022, 18:27
Reviewer Update
Thank you!! It's now Active I am a happy customer now...
Standard Bank's replyOfficial
29 Jul 2022, 07:49Dear Lutendo
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jul 2022, 07:49
Official
Dear Lutendo
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
LN
Lutendo N's updateReviewer Update
29 Jul 2022, 08:29Thank you!!
LN
Lutendo N's update29 Jul 2022, 08:29
Reviewer Update
Thank you!!
Standard Bank's replyOfficial
29 Jul 2022, 08:50We're so glad we could help Lutendo!
Standard Bank's reply29 Jul 2022, 08:50
Official
We're so glad we could help Lutendo!