aM
adelaide M

1 reviews | Active since Feb 2019

15 Oct 2024, 16:06

No one is assisting in allocating the payment I made in April to standardbank

I completed paying my vehicle loan in April the 26th ,I happen to have used incorrect Reference, I have been calling Standardbank debtreview everywhere for them to trave the funds into my account ,they only tell me I should call back after 24hours ,it's been 6months calling them and that payment has not been allocated iam vert tired of calling Standardbank debtreview services because there's no help

0
Replies (3)
Standard Bank
Standard Bank's reply15 Oct 2024, 16:14
Official
Good day Adelaide.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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aM
adelaide M's update15 Oct 2024, 20:40
Reviewer Update
Thank you please follow it up,I have been contacting standardbank debtreview for six months now for my payment to be allocated till today ,and the car should be paid up because of that R4600 that's not allocated because of wrong reference
Standard Bank
Standard Bank's reply16 Oct 2024, 07:22
Official
Hi Adelaide

We will follow up and get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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