CF
Chiara F
1 reviews | Active since Jan 2011
12 Jun 2019, 17:16
No one ever got back to me about bond pre-qualification
I spent 20 minutes on the phone 2 weeks ago for a bond pre-qualification procedure. The consultant told me she will get back to me within 3-5 days. It's been 2 weeks and I have herd no word. Ooba got back to me for the same thing in less than 24 hours. Please don't stress so much - you were never the bank who gave me the best rate on my bond, so when I'm applying for one in the next month or so, I will just go for the bank that will offer the best rate, which is NEVER Standard Bank! I will be ready to move all my business. Again and again, your bond consultant have proven that they are just a bunch of *********** people.
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Replies (3)
Standard Bank's replyOfficial
13 Jun 2019, 04:12 Hello Chiara
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply13 Jun 2019, 04:12
Official
Hello Chiara
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
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Chiara F's updateReviewer Update
17 Jun 2019, 11:48Absolute absurd *****!! No one ever contacted me. You are just a bunch of *****.
CF
Chiara F's update17 Jun 2019, 11:48
Reviewer Update
Absolute absurd *****!! No one ever contacted me. You are just a bunch of *****.
Standard Bank's replyOfficial
28 Jun 2019, 09:25Dear Chiara
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply28 Jun 2019, 09:25
Official
Dear Chiara
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***