No one can give a status on my credit card

Hi There<br> <br> Please can someone assist me as I phone numerous times now to get an update on the status of my credit card. I have sent all my documents to Ntabiseng Maleko, she requested my Bank statements, proof of residence and payslips, I have sent them all, on Friday I was requested to send more payslips before my credit card will be released. Till today no one can tell me the status. Which I also don't understand as you are a BANK with a system, how can a system not yet show the status cause it takes 5 working days to show on the system, today being day 5 already. I signed the credit agreement at the branch already when I signed for my Cheque account.<br> I want this sorted out by latest Tomorrow 19 August 2015, not a day later. I went to a branch also and they cant assist me too. Please don't make me regret my move to Standard Bank. <br>