No One Answering

Item: Standard Bank
Rating: 1
Author: Eugene E

I have been holding on for 22 minutes now and cannot get through to an Internet Bank consultant. That is ridiculous. Could someone please phone me. I will try not to make them hold for 22 minutes.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

30 Aug 2020, 02:58

Dear Eugene

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply30 Aug 2020, 02:58

Official

Dear Eugene

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
**********
***********

Standard Bank's replyOfficial

16 Sept 2020, 14:01

Hello Eugene

Thank you for bringing your concerns to our attention.

An e-mail was sent to you requesting further details.

Awaiting your response.

Complaint Resolution Centre
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Standard Bank's reply16 Sept 2020, 14:01

Official

Hello Eugene

Thank you for bringing your concerns to our attention.

An e-mail was sent to you requesting further details.

Awaiting your response.

Complaint Resolution Centre
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Standard Bank's replyOfficial

29 Sept 2020, 10:17

Hello Eugene

Thank you for allowing us the opportunity to look into your matter.

We confirm that the matter was dealt and resolved.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Sept 2020, 10:17

Official

Hello Eugene

Thank you for allowing us the opportunity to look into your matter.

We confirm that the matter was dealt and resolved.

Kind regards
Complaint Resolution Centre
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