No one able to provide information required

What I need is a confirmation of the amount in arrears the homeloan (***) was plus the current interest just before the house was sold. My ex-husband is liable for the amounts and thus I need it for his attorneys. The account is now closed as the transaction was concluded on 08/07/2015.<br> <br> I have been phoning general enquiries (***), who put me through to credit, ***(department could not give me anything as the account is closed already), who put me through to admin who didn't pick up their phone, and then I got back to general enquiries.<br> <br> Credit keeps referring me to general enquiries who keep referring me to credit and no one is able to assist. This has been going on for 3 days now. I have been to the Witbank Saveways branch twice now who only refer me to general enquiries.<br> <br> I need someone to take responsibility and provide me with the information required. This is absolutely appalling.