No notification to FICA, but account frozen!

For about a week and a half I tried using my cheque card, with no success. The only problem possible I could think of was that the chip was problematic. Getting to a bank eventually this morning, only to find out that my whole bank account is frozen due to the fact that I had to confirm my address!!! I have no notification of this and now I sit with zero access to MY money! And Monday morning standard bank is offline, so nothing can be done to help. I called standard bank and a manager (Nxolisi) assured me he would do all he could to help me and would call me in half an hour with assistance...and hear a sit in standard bank (still offline being told its legislation to have the ability to freeze my account) 2 hours later waiting for said manager to call back! Also and add to this..I was called non stop last week up to 10 calls in one day to sell me standard bank life insurance.. Yet not one call to ask me to FICA!