CR
Cronje R
1 reviews | Active since Mar 2009
13 Feb 2015, 16:21
No notice given on cancellation of Access Bond!
According to the National Credit Act:<br> <br> The National Credit Act allows a bank to cancel an access facility on a bond account by giving you 10 business days notice [section 123 (3) (b)].<br> <br> No notice was given to me to give me a chance to transfer the money back into my account from my home loan account!<br> <br> Now I need my money I paid in, and I don't have access to it!!
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Standard Bank's replyOfficial
16 Feb 2015, 09:11Hello buurtwag,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply16 Feb 2015, 09:11
Official
Hello buurtwag,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***