AH
AS H
1 reviews | Active since Nov 2019
09 Nov 2021, 10:36
No more words
I have no more words for Standard Bank. When opening a business account we signed a mandate that all transactions must be approved by myself and my business partner as joint signatories. Currently we are in a dispute and as I noticed Standard Bank has allowed my partner access to approve transactions and increase limits on the account without my consent. I have submitted my concerns to Standard Bank weeks ago and all they said is that its under investigation meanwhile transactions are still going off. I will be reporting this matter to the NCR and BASA. People please be careful before choosing this bank!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
09 Nov 2021, 13:13Dear As H
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply09 Nov 2021, 13:13
Official
Dear As H
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial
18 Nov 2021, 15:53Dear As H
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Standard Bank's reply18 Nov 2021, 15:53
Official
Dear As H
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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