RW
Rosalind W

1 reviews | Active since Nov 2016

27 Jul 2021, 17:42

No more words

Service to me is important I work in the retail industry. Saying to a customer I will get back to you and you don't is so incompatent. To date I have had no call or email from Standard Bank regarding my vehicle account. Please don't take out finance with standard bank or an account. I just recently seen all the charges on my account that is extra apart from your banking fees. Service is non existent.

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Replies (1)
Standard Bank
Standard Bank's reply28 Jul 2021, 02:03
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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