AR
Alan R
1 reviews | Active since Feb 2011
01 Nov 2024, 18:29
No more choice I will be closing all my accounts
After about 40 years, with the last few getting progressively worse, there is no longer a choice. If a client with R5million in my accounts is unable to contact any one Private Banking, Card Division, 8 phone calls, multiple emails for an entire business day. Nothing more can he said. I don't want any more sorrys, you are a disgrace and do not deserve to be in business.
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Replies (1)
Standard Bank's replyOfficial
02 Nov 2024, 07:53Dear Alan,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply02 Nov 2024, 07:53
Official
Dear Alan,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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