1 reviews | Active since Jan 2017

11 Jan 2017, 08:05

No Money for registration thanks to stanardbank atm

<p>I was sent money by my mothee 3 days ago via spar money market.went to a stanardbank atm to withdraw 1800.Aftrr entering the pin nd voucher the atm collected the money then suddenly there was an error message saying they cant process my request at that moment.I tried again it said voucher has been used.i went to spar to check.the money was gone.i called stanard bank they gave me a reference number.both me and my mom nolonger have money to call and check.please stanard bank i need the money to register at college.</p>

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Replies (1)
Standard Bank
Standard Bank's reply12 Jan 2017, 08:31
Official

Good day Pattypatty Tinyiko Maswanganyi

Thank you for your posting.

Please note that further details are required in order for us to address your concerns.

Kindly send the below information to the email address below, or you can also send us the information in a private message.

We require your ID and account number, the cell phone number the voucher was sent to, the voucher number as well as the reference number provided to you.

We await your response.

Best regards

Complaint Resolution Centre

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