1 reviews | Active since Jul 2016
NO MESSAGES FOR OVER TWO MONTHS
<p>For the past three months we have been receiving no messages informing us of the debits going off our accounts. WE Here refers to my mum and I. We were told at the Lenasia Trade Route branch to Rica our accounts since they were both frozen. Upon doing this, no messages were received when debits are taken and upon two visits to the branch, in order to correct this, nothing has been done. STANDARD BANK- Don't tell me to call your stupid call center since your walk in service consultants cannot even help! We pay a service fee and expect a service. Debits are going off without us even knowing how much is taken. FIX THIS AND STOP CALLING US WITH YOUR DUMB FUNERAL PLANS. WE'RE NOT DEAD YET, WE NEED THE PROPER SERVICE NOW!!!!</p>
Good day Saabira Solomons
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
**********Good day Saabira Solomons
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Saabira Solomons
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Saabira Solomons
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear Saabira Solomons
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Saabira Solomons
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Saabira Solomons
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Saabira Solomons
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Saabira Solomons
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Saabira Solomons
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***