No managers at Kimberley branch...
02 January 2024 - Kimberley Branch ( Lennox & Bultfontein ) is operating without any management structure! The branch manager is not in, she appointed a team-leader in her place that is also not in for the day. So.. who is in charge, the cleaners? The branch reminds me of a daycare center for toddlers. I had to wait two hours before i was told that there is not anybody that can help me.... Now i understand why there is a huge lack of service...
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Standard Bank's replyOfficial
02 Jan 2024, 12:06Good day
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jan 2024, 12:06
Official
Good day
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***