1 reviews | Active since Mar 2009
No maintenance on ATMs
<p>Standard bank Kokstad have 3 ATMs that take cash deposits. However, most of the time they are out of order. One occasionaly works but never all 3 at the same time. I want to know why these machines can not be serviced on a regular basis? I'm not the only one complaining half of Kokstad who bank with Standard are. Considering the exhorbitant charges they make to customers one would have thought they could afford maintenance & good service would come automatically.</p>
Good day John
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day John
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear John
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear John
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***