No loan statement sent

Item: Standard Bank
Rating: 2
Author: Katlego L

Statements not emailed. I'm oblivious when it comes to my current balances. May someone please send me my student loan statement by email. I have to call to chase that

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

30 Aug 2020, 02:54

Dear Katlego

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply30 Aug 2020, 02:54

Official

Dear Katlego

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********

Standard Bank's replyOfficial

17 Sept 2020, 12:20

Hello Katlego

Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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Standard Bank's reply17 Sept 2020, 12:20

Official

Hello Katlego

Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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Standard Bank's replyOfficial

25 Sept 2020, 09:59

Hello Katlego

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Sept 2020, 09:59

Official

Hello Katlego

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
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