DB
Desmond B
1 reviews | Active since Apr 2019
11 Apr 2019, 03:54
No lights on at Standard Bank Internet Banking Support
Standardbank IBSupport does not even qualify for this one star rating. My current Standard Bank Internet Banking experience has convinced me that this institution has a serious case of customer cognitive dissonance that will never be able to be treated..Prestige Titinium Standard Bank clients are left on their own when facing challenges with the Standardbank Internet Banking App!
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Replies (2)
Standard Bank's replyOfficial
11 Apr 2019, 11:41Hi Desmond
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
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***
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply11 Apr 2019, 11:41
Official
Hi Desmond
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
DB
Desmond B's updateReviewer Update
11 Apr 2019, 14:56I doubt they will ever contact me - I've heard that default response since my initial query started...hence my statement w.r.t the Standard Bank IB client cognitive dissonance program...it's day four now and the issue is yet to be resolved.I've made peace with the fact that Standard Bank Internet Banking Support is incapable of resolving the challenge I am currently experiencing with their online app while I am abroad...
DB
Desmond B's update11 Apr 2019, 14:56
Reviewer Update
I doubt they will ever contact me - I've heard that default response since my initial query started...hence my statement w.r.t the Standard Bank IB client cognitive dissonance program...it's day four now and the issue is yet to be resolved.I've made peace with the fact that Standard Bank Internet Banking Support is incapable of resolving the challenge I am currently experiencing with their online app while I am abroad...