TK
Thelna K
1 reviews | Active since Dec 2010
19 May 2022, 13:11
NO INVESTMENTS WITH YOU, THANK YOU VERY MUCH.
My mother, whom has been a client with Standard Bank for nearly 40 years, went to visit Standard Bank Crossings in Mbombela, enquiring on Investment rates, and received the worst service from the Consultant, whom we could not identify, as she did not have a name badge on. She was not really interested in helping and did not give any advice nor referred her to any financial consultant. As a result you have lost over a million rand on investments. She was also not very friendly and treated my mother like she was really doing her a favour just seeing her.
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Replies (1)Standard Bank's replyOfficial
20 May 2022, 11:32Good day Thelna
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We apologise for the inconvenience and undue frustration, this has caused.
Kind regards
Standard Bank Help Centre
***
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply20 May 2022, 11:32
Official
Good day Thelna
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We apologise for the inconvenience and undue frustration, this has caused.
Kind regards
Standard Bank Help Centre
***
Kind regards
Standard Bank Help Centre
***
