CS
CLAUDE S

1 reviews | Active since Dec 2013

28 Apr 2015, 18:23

No interst to come up with possable solutions

I have a great small business now running for 3 years. I started my business from scratch and now the profits are good.I overspend this month on alterations and implementing new equipment,like a credit card mashine from Standard Bank. Close to month end I realized that I might not be able to pay for all my monthly expenses and when to the business section to ask if they could extend my overdraft by just R5000, they could even decrease it again after all my payments has gone trough.The guy that helped me just said plain no , his computer shows that he cannot help me..All my accounts cheque,credit card ,business account, insurance,credit card mashine ect are with Standard bank.What will happen if I really get into trouble one day.<br> He could at least have suggest some solutions or alternative routes that may be available.<br> No wonder everybody is so unhappy with the service they receive.<br> I decided it is not a good idea to have a bank that cannot support me when I really need them, and will soon have to change banks

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Replies (1)
Standard Bank
Standard Bank's reply30 Apr 2015, 10:01
Official
Hello CLAUDE1234,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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