CR
Cheryl R
1 reviews | Active since May 2010
27 Jan 2016, 08:13
No immediate clearance in this era!
I opened a Standard Bank Account in December. I tried making a payment now and to clear it immediately as the person needs the money today. So I noticed no immediate clear option. When i called to enquire I was told they do not have that option at all. In this day and age it makes no sense. I also had an EFT from a Standard Bank account to my own Standard Bank Account and it took more than 24 hours to clear. Why is standard bank so sluggish and behind as all other major banks have immediate clearance options when making an EFT as well as from same bank. I think I made a very wrong decision when I switched to Standard Bank.
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Replies (1)Standard Bank's replyOfficial
27 Jan 2016, 15:12Hello blomme25,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply27 Jan 2016, 15:12
Official
Hello blomme25,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
