No idea what they are doing

My wife had her cheque account activated with an overdraft, she was told that if she paid in R3150 the overdraft will be activated. I called in and confirmed this with a consultant AND he confirmed with his supervisor, nothing happened so my wife called in again but was told her salary must go in first. We then confirmed AGAIN and was told no if the R3200 was transfered it would activate,. nothing happened once again and she called in AGAIN today. <br> <br> Your bank employees have no idea what goes on in your bank telling your customers ****. I think its best if my wife closes her standard bank account and goes to Nedbank as i have no issues like this with them. I wont trust my money with people like Standard Bank as they have no idea whats going on