EB
Eugene B

1 reviews | Active since Sept 2018

14 Sept 2018, 06:06

No idea what a ARN refrence no is

Can you please assist ? I requested a withdrawal from my Usd trading account with a third party company , the chargeback has been requested and a ARN number has been issued on the 30 th of last month . The fund hve still not reached my account . I have emaild and called numerous times and the just say they will dorward me request to the relevant department.

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Replies (2)
Standard Bank
Standard Bank's reply14 Sept 2018, 10:35
Official

Dear Eugene Boshoff

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Sept 2018, 15:50
Official

Dear Eugene Boshoff

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

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