NO IDEA
<p>I paid my Edgars account via EFT choosing EDGARSCRED in the drop down box.</p> <p>This is the incorrect account apparently.</p> <p>Edgars notified me to contact Standard Bank to re-allocate the payment to Edgars Clothing.</p> <p>Standard Bank has not got a clue what I am talking about. They keep on saying that my credit card shows a nil balance. I dont even have a credit card with Standard Bank.</p> <p>Between Edgars and Standard Bank I dont know how this is going to be resolved!!!</p>
Good day Wendy Jansen Van Rensburg
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Wendy Jansen Van Rensburg
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
This is now more than a month later and the query is still not resolved.
Edgars is referring me to Standard Bank and Standard Bank is referring me to Edgars.
Why is this so difficult to resolve?????
Both Edgars and Standard Bank have got all the details of the deposit, sent to them on numerous.
I am sooooo angry because I am being told that my account is in arrears and I am being harassed.
This is now more than a month later and the query is still not resolved.
Edgars is referring me to Standard Bank and Standard Bank is referring me to Edgars.
Why is this so difficult to resolve?????
Both Edgars and Standard Bank have got all the details of the deposit, sent to them on numerous.
I am sooooo angry because I am being told that my account is in arrears and I am being harassed.
Good day Wendy Jansen Van Rensburg
Trust that you are well.
Please note that we still await a response on the additional information we requested via email.
Should you not have access to the email address provided below, kindly note that we have requested the account number that you made the payment from.
You are welcome to send us these details via private message on Hello Peter or email it to us on the email address listed below.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Wendy Jansen Van Rensburg
Trust that you are well.
Please note that we still await a response on the additional information we requested via email.
Should you not have access to the email address provided below, kindly note that we have requested the account number that you made the payment from.
You are welcome to send us these details via private message on Hello Peter or email it to us on the email address listed below.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Wendy Jansen Van Rensburg
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Wendy Jansen Van Rensburg
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Jansen Van Rensburg
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Jansen Van Rensburg
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***