HR
Helen R
1 reviews | Active since Oct 2012
13 Dec 2023, 03:29
No help with business banking login
Despite reassurance from their business banking division for the last two or three weeks that they have combined my personal and business profiles, I'm still not able to access online business banking. The business banking employee trying to assist me has tried his best by making numerous requests to the IT people, who have done nothing to help me and have not contacted me.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Dec 2023, 07:00Dear Helen
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Dec 2023, 07:00
Official
Dear Helen
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Dec 2023, 10:09Dear Helen
Our team attempted to call you, to no avail.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Our team attempted to call you, to no avail.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Dec 2023, 10:09
Official
Dear Helen
Our team attempted to call you, to no avail.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Our team attempted to call you, to no avail.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
HR
Helen R's updateReviewer Update
13 Dec 2023, 10:29Please try again, I am available all day, or leave number/time that I can contact you.
Thank you
Thank you
HR
Helen R's update13 Dec 2023, 10:29
Reviewer Update
Please try again, I am available all day, or leave number/time that I can contact you.
Thank you
Thank you