1 reviews | Active since Mar 2009
No help when really needed. Cannot contact Standard bank
I am trying to get some assistance since Monday. I have tried to contact Standard Bank via the app. No response . I have tried emails no response . I have tried calling all the numbers I have tried do not exist or are no longer in use.
Issue I withdrew money from my virtual card to my savings account on the 7 April during the maintance which i didnt realise was happening at the time.
I can see the transaction went through on the virtual card but i do not see it on my savings account. I need those funds to pay for important debt orders.
Please advise where the funds are and how come i cannot see the funds in the savings account. Also i do not see any transactions on my virtual card since the 7 april . Please advise
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***