ME
Maria E
1 reviews | Active since Aug 2018
17 Mar 2020, 17:19
No help to downgrade car in difficult times
So. I am in hectic financial situation for a short term. I asked the bank to help me downgrade my car, which will save me a lot of money every month, they do not want to because i do not qualify. Okay, fair enough my credit score is not the best at the moment because I am going through hell, but you do not want to help me downgrade my car so I can recover from this. Really? I am not asking for more? I am asking to help me buy a smaller car! Nice, thanks for helping customers during rough times!!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
18 Mar 2020, 09:20Hello Maria
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply18 Mar 2020, 09:20
Official
Hello Maria
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
ME
Maria E's updateReviewer Update
19 Mar 2020, 11:12Please contact me on email address provided
I am not available on my mobile currently
Asked that 3 times already
I am not available on my mobile currently
Asked that 3 times already
ME
Maria E's update19 Mar 2020, 11:12
Reviewer Update
Please contact me on email address provided
I am not available on my mobile currently
Asked that 3 times already
I am not available on my mobile currently
Asked that 3 times already
ME
Maria E's updateReviewer Update
19 Mar 2020, 13:39Please contact me on email address provided, it's a day later and still no email
I am not available on my mobile currently
Asked this 4 times already
I am not available on my mobile currently
Asked this 4 times already
ME
Maria E's update19 Mar 2020, 13:39
Reviewer Update
Please contact me on email address provided, it's a day later and still no email
I am not available on my mobile currently
Asked this 4 times already
I am not available on my mobile currently
Asked this 4 times already
ME
Maria E's updateReviewer Update
19 Mar 2020, 14:17Please contact me on email address provided, it's a day later and still no email
I am not available on my mobile currently
Asked this 6 times already
Really?
I am not available on my mobile currently
Asked this 6 times already
Really?
ME
Maria E's update19 Mar 2020, 14:17
Reviewer Update
Please contact me on email address provided, it's a day later and still no email
I am not available on my mobile currently
Asked this 6 times already
Really?
I am not available on my mobile currently
Asked this 6 times already
Really?
Standard Bank's replyOfficial
07 Apr 2020, 17:05Dear Maria Van Eeden
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply07 Apr 2020, 17:05
Official
Dear Maria Van Eeden
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***