TR
Tami R

1 reviews | Active since Nov 2013

16 Aug 2024, 12:23

No help or answers today from standard contacts

Standard bank is really annoying me today.Apparently they changed the number were i can do inter account transfers.ive been transferred from one person to the next and still no help. Time now is 12:22 since o called in at 11:20. Really annoyed cos previously this never happened.

0
Replies (3)
Standard Bank
Standard Bank's reply16 Aug 2024, 12:26
Official
Hi Tami

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 

TR
Tami R's update16 Aug 2024, 12:37
Reviewer Update
I still havent been helped.Now i must drive to a branch.instead of a simple phone call.im really ticked off .
What is the problem Standard bank,talk about ******* service.
Standard Bank
Standard Bank's reply16 Aug 2024, 12:42
Official
Hi Tami

Thank you for bringing this issue to our attention. 
 
 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
 
 We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 
 
 Kindest regards, 
 Standard Bank Hello Peter Team 
 ***