No help from your insurance division

I have processed a motor vehicle claim in which I am unable to drive my vehicle. I pay an exorbitant monthly premium to Standard Insurance Limited, to only get the most pathetic service ever.<br> I pay for car hire in the event of an accident. I tell the consultant that I am unable to drive a manual vehicle and to please arrange with the car hire to have an automatic vehicle available for me. She says no I did not stipulate that when I took out the policy. Did you damn ask me when you wanted my business??? Well let me tell you that I will be moving my insurance to a far better company. Absolutley disgusted with Standard Bank and your Insurance brokers!!!