VN
Vishal N
1 reviews | Active since Apr 2015
28 Jan 2021, 01:13
No help from the bank
I have contacted the customer service in order to try and sort my app profile. I waited half an hour on the phone as i was told to hold on by the agent my airtime even finished. no1 called me back and my problem hasnt been solved. Its 2 days gone now and still no luck.
Im really sad that this is the level of service i got my the bank.
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Standard Bank's replyOfficial
28 Jan 2021, 01:48Hello Vishal
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply28 Jan 2021, 01:48
Official
Hello Vishal
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***