KT
Kate T
1 reviews | Active since Jan 2023
02 Sept 2024, 11:14
No help from standard bank
Day 13 of my account still being locked by Standard Bank. Nobody answers my calls, nobody answers my emails, I can't catch a taxi there because all my money is locked in, I can't borrow because I'm sick and tired of doing that. That's all iv been doing the past two weeks.
I'm so angry it hurts. Nobody seems to see the urgency of this issue.
If I had known that this is how Standard Bank treats their clients, I would have never ever opened up an account with them.
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Standard Bank's replyOfficial
02 Sept 2024, 11:30Good day Kate.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Sept 2024, 11:30
Official
Good day Kate.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***