No help from Standard Bank ***** Department

I have been ****med by some person, which is my own fault for trusting people. Logged a ***** case with Standard Bank, provide all the necessary docs, like affidavits and case number from SAPS. Called Standard Bank to ask if they recieved my all they required and they confirmed. Said they will get back to me in 24-48 hours. But no response ever, i do email follow ups and telephone follow ups for over a month, and no positive feedback from them. On my last convo with the ***** department, they tell me this i must take up with SAPS and there is nothing they as standard bank can do about this.

My Q is, so anybody can open an account with them, **** people and just close the account with them. They cant provide u with any info on the person who ****med u because of the POPPY act. So its ok to let ****mers use ur platforms and get away, as long u benefit from this. This is unacceptable from a bank that supposed to protect u from these ****mers and all they do is jst leave it as is. So this is an encouragement to close all my accounts with standard bank, open new one and **** someone and then close it again and i will be protected by standard bank because of the poppy act. Wow, just wow. What ****ty service from a so called top bank. Only in it to benefit from us as long time customers and no help in anyway possible.

Disgusted by the service i recieved in this matter