ED
Erin D
1 reviews | Active since Jun 2018
03 Aug 2020, 19:46
NO HELP FROM STANDARD
I REALLY DON'T UNDERSTAND HOW I CAN'T GET FINANCIAL ASSISTANCE FROM A BANK I'VE BEEN BANKING WITH FOR SO LONG.IVE HAD BIG LOANS THAT I HAVE PAID OFF.ITS REALLY PATHETIC AND HEART BREAKING THAT I CAN'T BE ASSISTED BECAUSE I DON'T MEET THE MINIMUM CRITERIA.IVE NEVER BEEN SO HUMILIATED MY WHOLE LIFE.MY SALARY GOES OFF ON THIS ACCOUNT EVERY SINGLE MONTH AND NOT ONCE HAVE YOU NOT RECEIVED MY DEBIT ORDERS FOR THAT BIG LOANS I HAD.I HAVE RELIGIOUSLY PAID ON TIME.I HAVE SO MANY COMPLAINTS THAT THEY DON'T EVEN RESPOND ANYMORE.IM FINANCIALY STRUGGLING AND NEED HELP BUT YOU CAN'T HELP ME.I AM A LOYAL CUSTOMER AND I'M REALLY DISAPPOINTED IN THIS *** SERVICE REALLY :( NO GOOD THINGS TO SAY OF STANDARD AT ALL
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Aug 2020, 06:52Hello Erin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Aug 2020, 06:52
Official
Hello Erin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
11 Aug 2020, 09:16Dear Erin
Please refer to feedback sent to you on email.
This matter is closed.
Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Please refer to feedback sent to you on email.
This matter is closed.
Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply11 Aug 2020, 09:16
Official
Dear Erin
Please refer to feedback sent to you on email.
This matter is closed.
Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Please refer to feedback sent to you on email.
This matter is closed.
Kind regards Complaint Resolution Centre
********** ********** (fax)
***********