AS
Anri S
1 reviews | Active since Apr 2012
03 Oct 2022, 18:53
No help
I phoned last month stating that I can't pay but my credit card was on date. They told me that my account must first be arrears before they will help me to make arrangements. This month I could only afford to pay R500. Suddenly I am handed over to attorneys . Please explain ? I have tried several times please track your voice recordings and emails. No help or reply when you try to make arrangements.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
04 Oct 2022, 07:33Dear Anri Smit
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply04 Oct 2022, 07:33
Official
Dear Anri Smit
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
AS
Anri S's updateReviewer Update
13 Oct 2022, 11:19Can I please have a name or division that I can talk to please. I now again phoned Standard bank and ask how is it possible that the arranged amount is bigger than my monthly installments. They said I must sort it with the attorneys . The attorneys says I must sort it with Standard bank. Please listen to the recording 10/13 11:11 that clearly said she can't assist me.
AS
Anri S's update13 Oct 2022, 11:19
Reviewer Update
Can I please have a name or division that I can talk to please. I now again phoned Standard bank and ask how is it possible that the arranged amount is bigger than my monthly installments. They said I must sort it with the attorneys . The attorneys says I must sort it with Standard bank. Please listen to the recording 10/13 11:11 that clearly said she can't assist me.
Standard Bank's replyOfficial
13 Oct 2022, 11:33Good Morning Anri
We sincerely apologize for the delay in getting back to you.
We have requested our team to have an urgent look into this matter.
Our team will be in touch.
Kindest regardsStandard Bank Hello Peter Team ***
We sincerely apologize for the delay in getting back to you.
We have requested our team to have an urgent look into this matter.
Our team will be in touch.
Kindest regardsStandard Bank Hello Peter Team ***
Standard Bank's reply13 Oct 2022, 11:33
Official
Good Morning Anri
We sincerely apologize for the delay in getting back to you.
We have requested our team to have an urgent look into this matter.
Our team will be in touch.
Kindest regardsStandard Bank Hello Peter Team ***
We sincerely apologize for the delay in getting back to you.
We have requested our team to have an urgent look into this matter.
Our team will be in touch.
Kindest regardsStandard Bank Hello Peter Team ***
AS
Anri S's updateReviewer Update
13 Oct 2022, 12:02Thank you for coming back to me and rectify it
AS
Anri S's update13 Oct 2022, 12:02
Reviewer Update
Thank you for coming back to me and rectify it
Standard Bank's replyOfficial
13 Oct 2022, 12:03Hello Anna
Thank you for taking our call. Truly apologize for not giving feedback earlier.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call. Truly apologize for not giving feedback earlier.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply13 Oct 2022, 12:03
Official
Hello Anna
Thank you for taking our call. Truly apologize for not giving feedback earlier.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call. Truly apologize for not giving feedback earlier.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***