NO HELP AT ALL

<p>I have been trying to reactivate a credit card that has had payments debited from my cheaque account for a few years</p> <p>I last used the card in 2012 and have been paying R80 a month since ( R4000 on a R2000 debt + AND YET THE AMOUNT HAS NOT DECREASED ) </p> <p> </p> <p>i decided to go in to a bank and pay the R2000 up and close the card . </p> <p>Easier said than done - 3months later and no joy afer being pushed from pillar to post </p> <p> </p> <p>Firstly the gentleman at the Kromboom branch in Cape town told me the account need to be FICA in order to reactivate so i can pay it in </p> <p>I got all my documnets together and did this BEGINNING OF FEB </p> <p>YESTERDAY I WAS TOLD BY THE CARD DIVISION IT WAS NOT DONE </p> <p> </p> <p>Secondly the same gentleman on this day told me to contact card division from the fone to reactivate afer he supposidly FICA the card . I did this and after holding i was refered over the fone to speak to a consultant in the bank </p> <p>as i had spent over an hour there , i decided to return later in the week . </p> <p> </p> <p>When i returned , i was again told to FICA and luckily this time i had all my documnets with me </p> <p>What was supposed to be the end , was only the beggining of more issues </p> <p> </p> <p>the consultanant i spoke to now said i needed a3 month bank statement from my Cheaque account at FNB . i could go get it while she called card divisiion </p> <p>i did this and returned to find all paperwork completed and ready for signatures , when i askesd her about the card she told me i need to transfer funds from the 1 card to the other in oder to close it </p> <p>When i called the CARD DIVISION TO CONFIRM THIS AT 15H50 ON 16FEB 2017 , LINDA TOLD ME THAT THIS LADY IN THE BANK OPENED ANOTHER CARD FOR AND THAT SHE IS NOT SURE WHAT WILL HAPPEN WITHH THE OLD CARDS DEBT </p> <p> </p> <p>3 MONTH LATER AND INSTEAD OF BEING ABLE TO PAYUP AND CANCEL MY CARD , I NOW HAVE 2 CREDIT CARDS NONE OF WICH I WANT </p> <p> </p> <p>I JUST WANT TO PAY AND BE DONE WITH STANDAQRDS BANK </p>