dT
debbie T
1 reviews | Active since Mar 2017
06 Jul 2023, 16:28
NO HELP AT ALL
i have been calling standard bank to get simple vehicle settlement letter and my vehicle registration and finance account number. i have been given incorrect information and NO ASSISTANCE AT ALL. im not asking for a loan, all i need is simple information and im not even given that
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Jul 2023, 16:33Dear Debbie
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply06 Jul 2023, 16:33
Official
Dear Debbie
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
dT
debbie T's updateReviewer Update
10 Jul 2023, 09:21still no response STILL NO HELP . still no call back from team leader. VERY NICE!!!
dT
debbie T's update10 Jul 2023, 09:21
Reviewer Update
still no response STILL NO HELP . still no call back from team leader. VERY NICE!!!
Standard Bank's replyOfficial
10 Jul 2023, 11:13Good Day Debbie
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you .
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you .
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Jul 2023, 11:13
Official
Good Day Debbie
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you .
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you .
Kindest regards
Standard Bank Hello Peter Team
***