IG
Ishana G

1 reviews | Active since Sept 2013

28 May 2016, 00:38

No help and feedback

<p>I had been ****med for a lot of money so I contacted the banks ***** division. I called a few times only to be put through department to department. I have been emailing also and I got an email saying that the international department </p> <p>Will look into it. I had asked how long it would take and they advise me that they are not sure. I emailed the account number and a long story explaining exactly what happened. This week I had been emailing *** only to get a reply asking for all the details again. All I wanted to know was how far my case is. There was No customer service and response. I have never had any problem with std bank. I'm just not happy with this service. I can be contacted via email.</p>

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Replies (2)
Standard Bank
Standard Bank's reply30 May 2016, 06:50
Official

Good day Ishana

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply06 Jun 2016, 12:05
Official

Good day Ishana

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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