FM
Fiona M

1 reviews | Active since Mar 2021

11 Dec 2023, 11:42

No foreign exchange service

Arrived at Standard Bank, Eastgate to exchange pounds Sterling Bank to Rands just after 11am Only one foreign exchange teller seems to be working There are currently 7 people in the queue. We will be here for hours could someone send us food and drink? Surely there is more than 1 person in Standard Bank Eastgate that can assist with foreign exchange?

0
Replies (2)
Standard Bank
Standard Bank's reply11 Dec 2023, 11:45
Official
Dear Fiona, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply12 Dec 2023, 16:07
Official
Dear Fiona, 

We would like to thank you for giving us the opportunity to looking into your matter. We are glad we could assist. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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