No Follow up from Standard Bank or getting matter sorted

Item: Standard Bank
Rating: 1
Author: Danie N

I am still not happy for I have been contacted by the Customer Resolution Centre and I have rep**** swiftly to their request. However the phone calls and SMS notification from Macrobert and Blakes Attorneys you supposably have been appointed by Standard Bank South Africa are still ongoing. I have requested to get Standard Bank to instruct them to stop contacting me, this is still ongoing ... Furthermore, I was really under the impression my request would have been resolved by now. Regards, Danie Nell

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Replies (1)

Standard Bank's replyOfficial

01 May 2021, 07:34

Hello Danie,

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply01 May 2021, 07:34

Official