No follow up...

I contacted Standard bank on Saturday 28/02/2015, and informed the consultant by the name of Karabo that there was a transaction that went off my account twice and that it's of a suspicious nature, he then informed me that there was an error on their system and that it will be corrected, and that he would give me a call back, that never happened and he also did not make a note that I had actually did call in, and this I found out this morning after calling standard bank for the second time.